On-Premise Managed Services

As you focus your time in leading your business into the future, your technology surely can’t be stuck in the past.  Oakwood’s Managed Services Team helps clients design solutions to fit their growing needs without overextending their budgets.  Our customized solutions (outlined below) work seamlessly for expanding firms like yours so you can focus on innovation, not IT maintenance.  Each of our service levels come with easy-to-understand low monthly subscription costs for your on-premise infrastructure.

General Services

Monitoring

Monitors provided by Oakwood will be tuned to your specifications for any monitorable system. The alerts can either be sent to your ticketing system or to Oakwood for response.

Active Directory

Oakwood will manage the Clients Active Directory environment including Group Policies, DNS and NTP configuration, trusts, schema extensions, and modifying domain/forest function levels.

AD Syncronization

Active Directory Syncronization, such as the type used for Office 365, will be monitored to ensure communications as consistent and up to date.

DNS Maintenance

DNS will be monitored and adjusted based on the Client's direction. Any issues will be remediated by Oakwood to ensure a stable DNS environment.

Windows Server Security

Oakwood will manage each server's access including services, users, and other vulnerabilities. This allows Oakwood to serve as an independent server security provider.

User Security

Oakwood will manage each user's access in Active Directory including access to servers and file shares. This allows Oakwood to serve as an independent user security provider.

Backup

Windows Server Backup

Windows Servers will be backed up securely and relaibly with Oakwood's Azure Server Backup service. On-premise servers will be configured and monitored for successful backups. Azure costs not included.

Windows File Server Backup

Windows File Servers will be backed up securely and relaibly with Oakwood's Azure Server Backup service. On-premise servers will be configured and monitored for successful backups. Azure costs not included.

Windows SQL Server Backup

Windows SQL Servers will be backed up securely and relaibly with Oakwood's Azure Server Backup service. On-premise servers will be configured and monitored for successful backups. Azure costs not included.

Server Management

Windows Server

Oakwood will fully support all aspects of the server including monitoring, performance, system management, patching, configuration, backups, and others.

IIS Web Server

Oakwood will fully support all aspects of the server including monitoring, performance, system management, patching, configuration, backups, and others.

DFS/RootCA/VPN Host Server

Oakwood will fully support all aspects of the server including monitoring, performance, system management, patching, configuration, backups, and others.

Print/File Server

Oakwood will fully support all aspects of the server including monitoring, performance, system management, patching, configuration, backups, and others.

SharePoint Server

Oakwood will fully support all aspects of the server including monitoring, performance, system management, patching, configuration, backups, and others.

SQL Database Server

Oakwood will fully support all aspects of the server including monitoring, performance, system management, patching, configuration, backups, and others.

Windows Server Patching

Monthly Windows Server patching will be performed by the Oakwood team. There will be a schedule developed with the Client for the optimum day and time for patching including after hours patching.

RELATED LINKS: Microsoft 365 Managed Services |Azure Cloud Managed Services


For questions on how to get started in leveraging Oakwood’s Application Managed Services Team, please leave us a message below. We can’t wait to get started!