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Managed Services Engagement | Case Study

Business Situation

Maritz is a sales, marketing incentive, rewards, and loyalty company with a long history of international business success.  Implementing new technologies, covering multiple Maritz business areas, was becoming a huge company organizational challenge.  Those business units include Accounting, IT, Sales, Client Relations, Management, and more.  As new technologies were implemented, the struggle of managing each of those environments became more difficult. Faced with organizational objectives of moving to a company-wide standard, Maritz decided it was time to seek out a service to provide oversight and management of their SharePoint environment.

The transition from internal support to external Managed Services allowed Maritz to decrease management and the cost of their current environment and increased expertise.  More importantly, it offered a worry-free managed services environment for 24/7/365 monitoring and oversight of their SharePoint 2010 and 2013 environments.

Business Results

Oakwood Application Managed Services worked with the company deploying monitoring agents to their current environment. To create a clear transition away from the Maritz internal support team, a baseline of their supporting infrastructure was developed and controlled by the Oakwood Managed Services Team. With the ongoing support of Oakwood IT professionals, the company focuses more intently on day-to-day activities.  Most of all, Maritz enjoys company-wide peace of mind, knowing that their internal systems are being comfortably supported.

Maritz Benefits

  • Internal cost savings through reduced overhead
  • Access to Oakwood resources, staff, more capacity and industry-leading resources
  • Reduced stress of managing the existing internal environment
  • Greater agility, quality, and consistency
  • Optimization of existing capabilities
  • Enhancement of current processes, intelligent infrastructure, and architectural improvements

Managed Services Benefits

The transition from internal support to external Managed Services allowed Maritz to decrease management/cost of their current environment, increased expertise, and 24/7 monitoring of their SharePoint 2010 and 2013 environments.

Next Steps

Let us tackle your biggest challenges. Reach out to Oakwood and let’s discuss your business objectives and technology needs.  Please review a few of our business success case studies here.

About Oakwood

Since 1981, Oakwood has been helping companies of all sizes, across all industries, solve their business problems.  We bring world-class consultants to architect, design and deploy technology solutions to move your company forward.   Our proven approach guarantees better business outcomes.  With flexible engagement options, your project is delivered on-time and on budget.  11,000 satisfied clients can’t be wrong.  Let’s have a discussion to learn more about your business needs and goals.

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