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Mead Johnson

Case Study | Mead Johnson Exchange Server Upgrade

Business Challenge

For more than a century, Mead Johnson Nutrition has led the way in developing safe, high-quality, innovative consumer products. There product set serves the nutritional needs of infants and children. Oakwood was selected to tackle critical internal business issues that were prohibiting the company from successfully executing key day-to-day responsibilities.

Business Challenge

The challenge for this consumer packaged goods company centered around their existing technology. The existing Exchange server environment had issues.  It was hosted and managed by IBM in three standalone data centers. The company was experiencing poor service and escalating costs. What was most surprising was they were paying for support on a per mailbox basis. Mead Johnson Nutrition has elected to bring another vendor in to the company to perform an Office 365 migration. After months of work, the vendor was unable to get a single production mailbox successfully moved to the cloud. Obviously, the company was very disappointed.

Our Solution

Within the first week of our engagement, Oakwood was able to identify and correct the server issues. We were also able to quickly determine the issues with the prior vendor’s 0365 migration objectives. In summary, our experienced team was able to remedy these two logistical challenges quickly and professionally.


Oakwood resolved all of the core issues related to their server platform and Office 365 issues. They were functioning with a new Office 365 platform and reaping all of the benefits of this amazing technology. Oakwood also developed a new litigation hold and discovery process to replace the on-premise solution.

Next Steps

Let us tackle your biggest challenges. Reach out to a team member and let’s discuss your business objectives and primary technology needs.  Review all of our case studies here.


Charles Windsor | President &  CEO


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About Oakwood

Oakwood Systems Group is a consulting firm developing positive business outcomes for all sized organizations. We provide a broad suite of solutions including application managed services, cybersecurity, cloud solutions, custom software, digital marketing and data analytics.  Since 1981, Oakwood has served over 11,000 organizations globally.  Partnering with us offers you world-class technologists to architect, deploy, optimize and support your critical IT, security and digital marketing investment.  With numerous industry awards, our proven holistic approach offers best-in-class approaches that create measurable business outcomes.

Contact Us

Get started by contacting Oakwood online here.  New business inquiries can be directed to 314-824-3000 Monday-Friday.  After business hours, feel free to leave us a message at 800-810-8412.  We look forward to serving as your partner alongside your existing IT Group, Marketing Team, or 3rd party agencies.