SCCM to Intune

Overview

A Dallas-based credit union serving more than 35,000 members across multiple branch locations engaged Oakwood to modernize endpoint management and improve operational visibility by transitioning from Microsoft System Center Configuration Manager (SCCM) to Microsoft Intune. The organization managed hundreds of millions in assets and was looking to simplify device management, strengthen security posture, and create a more scalable foundation for supporting distributed users and modern workplace initiatives.

As the organization continued evolving its infrastructure and workforce operations, leadership recognized that traditional on-premises endpoint management tools were becoming increasingly difficult to scale and maintain efficiently. The credit union sought a modernization approach that would improve operational flexibility while aligning with Microsoft’s cloud-based endpoint management strategy.

Business Challenge

The credit union was operating within a traditional SCCM-based endpoint management environment that had become increasingly complex to manage as user expectations, security requirements, and remote workforce demands evolved. Managing devices across multiple locations required significant administrative overhead and limited the organization’s ability to quickly standardize policies, improve visibility, and simplify endpoint provisioning.

At the same time, the organization wanted to strengthen endpoint security and improve operational consistency while positioning itself for future cloud modernization initiatives within the Microsoft ecosystem. Leadership needed a partner capable of guiding both the technical migration and the operational transition to a more modern endpoint management model using Microsoft Intune and Microsoft 365 technologies.

Solution

Oakwood worked closely with the credit union to assess the existing SCCM environment, evaluate endpoint management requirements, and develop a phased modernization strategy centered around Microsoft Intune.

The engagement focused on transitioning endpoint management capabilities from SCCM to Intune while improving device governance, policy management, and operational visibility across the organization’s user and device landscape. Oakwood collaborated with stakeholders to align endpoint management policies with security, compliance, and operational objectives while minimizing disruption to end users.

As part of the engagement, Oakwood assisted with:

• – Microsoft Intune architecture and configuration
• – Device enrollment and endpoint management modernization
• – Policy and compliance management
• – Endpoint security alignment with Microsoft technologies
• – Operational standardization across managed devices
• – Knowledge transfer and administrative guidance for internal IT teams

The transition helped modernize how devices were managed while reducing dependence on traditional on-premises infrastructure and positioning the organization for broader Microsoft cloud adoption initiatives over time.

Outcome

By modernizing endpoint management with Microsoft Intune, the credit union improved operational visibility, simplified device administration, and created a more scalable framework for managing users and endpoints across distributed locations.

The organization gained a more flexible and cloud-aligned endpoint management strategy capable of supporting evolving workforce demands while strengthening governance and security across managed devices. The migration also reduced operational friction associated with maintaining legacy endpoint management infrastructure and positioned the organization to more effectively support future modernization initiatives within Microsoft Azure and Microsoft 365 environments.

About Oakwood

Oakwood Systems Group is a Microsoft Solutions Partner specializing in Azure Cloud & Infrastructure, Security, Data & AI, Application Innovation, Modern Work, and Managed Services. Oakwood helps organizations modernize infrastructure operations, improve scalability, strengthen security posture, and build scalable technology foundations across the Microsoft ecosystem.