Microsoft 365 Managed Services

Let our Team of Microsoft certified engineers maintain your 365 environment.

At Oakwood, our team of highly certified and seasoned engineers specialize in delivering unparalleled Managed IT Services, meticulously ensuring the optimal availability and high performance of Microsoft 365 (M365) through proactive monitoring and strategic issue management. Our proficiency encompasses the detailed configuration, vigilant monitoring, comprehensive reporting, and the implementation of security best practices across pivotal Microsoft applications like Microsoft Teams, Exchange, SharePoint, and OneDrive.

Choosing Oakwood to oversee your Microsoft ecosystem not only catalyzes seamless collaboration and elevated productivity amongst your teams and users but also ensures robust Microsoft 365 security and application management. This dedicated approach permits your in-house IT personnel to concentrate on advancing business-critical initiatives, fostering organizational growth, and innovation.

We’ll ensure your organization’s collaboration tools (i.e. Microsoft Teams, SharePoint, and OneDrive) are optimized and secure.

Our Team can manage the provisioning and deprovisioning of user accounts, user roles and permissions, and user account customization and profile management.

Our Team consists of a dedicated Microsoft licensing specialist who will work with you to manage all Microsoft 365 licensing to ensure cost-effectiveness. We’ll help you understand license usage and offer suggestions for improvement. Learn more about Cloud Solution Provider (CSP).

We’ll configure best practice security policies and ensure continuous monitoring is in place to detect and security threats or vulnerabilities. Our Team can manage Data Loss Prevention (DLP) policies and ensure compliance with relevant regulations (e.g., GDPR, HIPAA).

Let us take responsibility of ensuring your Microsoft 365 services and applications are up-to-date and security patches are current to prevent vulnerabilities.

We’ll conduct security audits to identify vulnerabilities and risks and provide recommendations for security enhancements.

We’re experts in implementing and managing backup solutions for Microsoft 365 data. We can also guide you on BCDR planning

We’ll monitor the performance and availability of Microsoft 365 services to identify any performance bottlenecks.

Our Team will engage with yours in conducting training sessions for end-users to promote adoption of Microsoft 365 features. This would include guidance on best practices and user productivity enhancements.

Let us be the ones who respond to security incidents and breaches. We’re well-versed in Investigating and resolving complex technical issues.

We have deep experience in implementing identity and access governance and will configure Single Sign-On (SSO) and Multi-factor Authentication (MFA) for enhanced security.

We’ll help you gain a deeper understanding of your 365 environment by generating and sharing monthly or quarterly reports detailing system health, usage, and performance. We like to take this a step further by Providing actionable insights and recommendations for improvements.